May 20, 2021
Gold Nuggets in this Episode:
- Time is going faster for Juliet. Is it because she’s been stuck in the house with Steve for a year during lockdown?
- “No matter how much we know, we still fail sometimes.”
- “There is no such thing as a failure. There are victories and there are learnings. Sometimes what become...
May 6, 2021
Gold Nuggets in this Episode:
- Steve didn’t ask how Juliet was doing. She’s going to tell us anyway because she prepared an answer.
- “I don’t think any business owner can really hit their goals unless they understand the financial position of the company.”
- “I don’t think you need to do your numbers...
Apr 29, 2021
Gold Nuggets in this Episode:
- “Time is the ultimate status symbol.”
- “Clients measure value differently. What we too often call customer experience, when we’re working on customer experience, we’re actually working on customer service.”
- “Service is designed to save clients time and effort. Experience is...
Apr 22, 2021
Gold Nuggets in this Episode:
- Juliet will never get tired of being called the Smarter Woman.
- “With some entrepreneurs there’s this sort of internal process that goes on of wanting to be a ‘self-made person’. Often times this can lead to people feeling like they have to do everything themselves, but that is such...
Apr 15, 2021
Gold Nuggets in this Episode:
- “Keep saying ‘yes’ whether you know how to do it or you dont know how to do it. At some point you will make it if you just keep saying ‘yes’ and faking it.”
- “To be an entrepreneur, you’ve got to have that persistence, and you’ve got to have those multi-skills and be able...