Apr 29, 2021
Gold Nuggets in this Episode:
- “Time is the ultimate status symbol.”
- “Clients measure value differently. What we too often call customer experience, when we’re working on customer experience, we’re actually working on customer service.”
- “Service is designed to save clients time and effort. Experience is...
Apr 22, 2021
Gold Nuggets in this Episode:
- Juliet will never get tired of being called the Smarter Woman.
- “With some entrepreneurs there’s this sort of internal process that goes on of wanting to be a ‘self-made person’. Often times this can lead to people feeling like they have to do everything themselves, but that is such...
Apr 15, 2021
Gold Nuggets in this Episode:
- “Keep saying ‘yes’ whether you know how to do it or you dont know how to do it. At some point you will make it if you just keep saying ‘yes’ and faking it.”
- “To be an entrepreneur, you’ve got to have that persistence, and you’ve got to have those multi-skills and be able...
Apr 9, 2021
Gold Nuggets in this Episode:
- Today is an almost perfect day for Juliet. Steve wants the credit, but only for the good days...
- “I believe that your business should support your life, not consume it.”
- “More often than not, you’re doing a lot of repetitive admin work.”
- “Start with a virtual assistant, but you...